Monday: 9-7 Tuesday - Thursday: 9-8 Friday: 9-6 Saturday: 9-5 Sunday: 11-4

Spa Policies

MEMBERSHIP

Memberships begin with a signed membership agreement. Monthly dues will be due on the same day each month, and will auto renew each month until your membership is cancelled.

CANCELLATION OF MEMBERSHIP

Memberships can be cancelled at anytime with a 60 day notice. Any un-used sauna sessions will be considered surrendered if not used prior to the cancellation and will not be subject to any refunds or credits.

CANCELLATION OF APPOINTMENTS

Your spa treatments are reserved especially for you and require a credit card at the time of booking. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.  Any cancellations with less than 24 hours notice are subject to a cancellation fee.  We value your business and thank you for helping us service all clients with an up-to-date schedule.

APPOINTMENTS

You may schedule an appointment either by phone or online. All appointments must be held with a valid credit card or gift card. Please arrive at least 20 minutes prior to your scheduled appointment. First time guests will complete a spa intake form. If you are late to your appointment, we may need to shorten or cancel your service to accommodate the next scheduled guest.

ATTIRE

You may schedule an appointment either by phone or online. Please arrive at least 20 minutes prior to your scheduled appointment. First time guests will complete a spa intake form. If you are late to your appointment, we may need to shorten or cancel your service to accommodate the next scheduled guest.

CELL PHONES

Cell phones and laptops should be turned off or set to “silent” mode upon entrance into the spa. No exceptions, please.

GIFT CARDS

Lost or stolen cards are not replaceable. Cards may not be redeemed for cash. Gift cards expire 5 years from date of purchase. Gift cards are transferable but non-refundable.

RETURNS

Sunlight Day Spa is happy to accept returns on most merchandise from the spa within 30 days of purchase with a valid receipt. Product must not be more than 1/3 used. When items are purchased as a set, we can only accept returns of complete sets, not individual items. Sale items are non-returnable. All refunds are for spa retail credit only. No cash refunds.

GRATUITIES

You may opt to leave gratuities for a pleasing spa experience. The recommended range is between 15% and 20% of the full service price, but the amount is left up to your discretion. Gratuity will be added for parties of 5 or more.

CHILDREN

All spa guests must be 15 years of age or older to schedule or receive service. Law requires minors under the age of 18 to be accompanied by parent or guardian for spa services.

SPECIAL CONDITIONS

If you are currently pregnant, have muscle or joint injuries, are suffering from high blood pressure, are using medications or have had recent surgery, please notify our staff, as it may affect our ability to perform your request.